BELLHOP JOB DESCRIPTION FULL

BELLHOP JOB DESCRIPTION FULL

Porters are usually hired at full service hotels, not motels.Ĭoncierges: At full service and high end or luxury hotels, concierges are available to act as liaisons with guests. Often the porter is asked questions about other services at the hotel, so he or she should be knowledgeable of all the hotel has to offer. As soon as a guest checks in at the front desk, the porter helps the guest take his or her luggage to the room and makes sure the room is acceptable to the guest. They usually dress in uniform, so that guests recognize that they are employees of the hotel. Porters: These employees also used to be called bellhops, and in some hotels they still are. At other hotels, you must have a degree or years of experience before you are eligible for this position. At some hotels this is an entry level job. Front desk employees also often take phone calls and make reservations. The check in process for guests usually includes getting credit card information, giving the guest the pass card to enter the room, and answering any questions the guest has. If the guest doesn't have a reservation, you'll need to check room availability. As a front desk clerk you'll need to verify a guest's reservation. Most of these establishments are hotels and motels.įront Desk Clerks: As the name implies, these employees man the reception area, which is the first place guests go when they arrive at a hotel. Keep in mind that this is certainly not an exhaustive list of jobs - just the most common jobs in the hotel industry.ĭid you know? In 2015, there were 65,526 establishments doing business in the hotel industry. Here is more information about each of these types and some of the specific jobs associated with both categories. In general, there are two main types of hotel jobs: guest services and administrative and support. There are usually management employees, maintenance employees, kitchen and wait staff (if the hotel has a restaurant), housekeeping staff members, front desk employees, and the staff who purchase supplies, perform accounting work, and provide similar support. At each hotel, though, similar positions need to be filled. While many people think about working in large luxury hotels or resorts, there are also motels, bed and breakfasts, and a lot of other employers. There are a lot of jobs to choose from, although with some jobs you'll need to have a degree, training, or several years of experience. Working in the hotel industry can be fun and exciting, depending on the hotel and your position there.

Bellhop job description